Please read these terms carefully before using our services. By accessing or using our platform, you agree to be bound by these terms and conditions.
These terms govern your use of our platform. We recommend reviewing sections 2, 6, and 7 in particular.
We are a booking platform, not a parking provider
Your contract is directly with the parking provider
Review liability limitations in section 7
Cancellation policies vary by provider
You are responsible for vehicle security
Contact providers directly for service issues
1.1. www.comparemyairportparking.com ("the Website") is operated by Park Pilot Ltd ("we", "us", "our").
1.2. We provide an online comparison and booking platform for airport parking services offered by independent third-party providers ("Vendors").
1.3. We do not own, manage or operate any car parks. All parking services listed on our Website are provided solely by Vendors.
2.1. When you book through our Website, you enter into a contract directly with the Vendor who provides the parking service.
2.2. We act only as an intermediary that facilitates the booking process and transfers your details to the Vendor.
2.3. We are not responsible for the provision, safety, quality, or performance of Vendor services.
2.4. We do not supervise, audit or control Vendor operations.
3.1. All information displayed about Vendors—including security features, photographs, pricing and descriptions—is provided directly by the Vendor.
3.2. We display this information "as supplied", and we do not independently verify it unless clearly stated.
3.3. Security descriptions such as "CCTV", "secure", "gated" or "patrolled" are Vendor declarations.
3.4. We do not guarantee the presence, accuracy or effectiveness of any security measures.
3.5. Vendors may update or change the condition of their premises without notifying us.
4.1. You must ensure all details entered during booking are accurate.
4.2. A booking is confirmed when payment is completed and a confirmation email is issued.
4.3. Prices displayed include Vendor fees and any service or booking fees.
4.4. We reserve the right to correct pricing errors at any time.
4.5. Payment processing is handled through secure third-party providers.
5.1. Cancellation and amendment policies vary by Vendor.
5.2. Some bookings may be non-refundable.
5.3. Refunds (if applicable) follow the Vendor's policy and may take up to 14 working days.
5.4. Failing to show up may result in full fee forfeiture.
5.5. "Flexible" bookings still follow the Vendor's rules.
6.1. You must allow sufficient time for parking, shuttle transfers, and airport check-in.
6.2. You must follow all Vendor instructions, including arrival procedures.
6.3. You are responsible for securing your vehicle (locking doors, removing valuables, etc.).
6.4. You must review the Vendor's terms before confirming a booking.
6.5. You are responsible for ensuring that the chosen service meets your needs.
We do not exclude liability for:
Subject to section 7.1:
We are not liable for:
Our total liability is limited to:
The booking fee paid to us
(excluding the parking fee)
8.1. Complaints related to the parking service must be directed to the Vendor.
8.2. We may assist with communications but are not responsible for resolving disputes.
8.3. Vendors are responsible for insurance coverage and incident handling.
8.4. Claims may require photos, evidence, CCTV requests and incident logs.
8.5. Vendors may have their own claims and evidence requirements.
9.1. You may not misuse the Website or attempt to access restricted data or systems.
9.2. You must not upload or submit content that is illegal, offensive or fraudulent.
9.3. We may suspend access for users who violate these terms.
10.1. We process personal data according to our Privacy Policy.
10.2. We share booking details with Vendors solely to fulfil your reservation.
10.3. We do not allow Vendors to use your data for marketing unless you consent.
11.1. We may update these Terms & Conditions at any time.
11.2. Updated terms become effective upon publication.
11.3. Continued use of the Website signifies acceptance of the updated terms.
12.1. These terms are governed by and interpreted under the laws of England & Wales.
12.2. Disputes are subject to the exclusive jurisdiction of the courts of England & Wales.
For any questions about these terms, please contact us at:
By accessing our website, making a booking, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
© 2026 Park Pilot Ltd trading as Compare My Airport Parking. All rights reserved.
These terms are governed by the laws of England and Wales.